India has a growing population of educated people capable of handling high-end knowledge-based work and research. With a huge talent pool, India could emerge as a global KPO hub as the sector requires specialized knowledge in respective verticals. With the mushrooming of engineering and technical institutes in India, there will no shortage of skilled manpower in India. A Confederation of Indian Industry study states that India’s transition from a BPO destination to a KPO destination is imminent.

 The cost advantage:

India also gets advantage in terms of cost advantage and more and more companies are turning to India for offshoring KPO work as quality work gets done at cheaper rates. For instance, drafting and filing of patent applications in the US is very expensive. A typical application costs about $10,000 to $15,000 to draft and file with the United States Patent and Trademark Office. Companies can save up to 50 per cent of the cost by offshoring the work to India.

Source: www.kpoexperts.com

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